Support & Services
IT Hardware Support
- Hardware Installation Support
- Photocopy Machine Support
- Printer Support
- Scanner Support
Computer Services
- Creating Shared Folders
- Email Archiving
- Computer Virus Removal
- Connecting Users to Additional
Printers - ISD Service Requests (Activating
NGHA Accounts) - Edu-Tech Requests
- Backup PC Data
Software Support
- KSAU-HS Blackboard Account
Creation - Library System Support
- KSAU-HS and NGHA Application
Support - Paperless System Support
- Software Installation Support
- SiS System Support
Educational Venue Support
- Assessment Group Support (OSPE &
OSCE) Exams - Clinical Skills Support
- Computer Lab Support
- Lecture Hall Support
- Main Auditorium Support
- Medical Science Laboratory Support
- Masters of Medical Education
- Conferencing Support
- Problem Based Learning Support
- Research Summer School Lecture
Support
Email and Network
- KSAU-HS E-mail Account
Creation - NGHA E-mail Account Creation
- Email Services
- Email correction
- WiFi Access for Students and
- Staff Support
Academic Services
- Video Conference Scheduling
- Academic Events Support
- Blackboard Support
Ways to Reach COMJ IT Support Team
Supported Software
- Adobe Acrobat
- Office 365
- EndNote
Justification Form
Additional software subject to approval Justification Form
IT Requests Forms
New User Request Form
IT Assets Request
Justification Form
Access Privilege Request
Defective IT Assets
Release IT Assets
IT Assets Relocation Request
Scrap Disposal Authorization Request
Email Distribution Form
Change of User Information for Active Directory